I made payment today. Your proactive assistance here is greatly appreciated. Thanks for taking such good care of us!
Household Insurance - Client from Musselburgh
I'd like to thank the folk at Prospero Insurance for their fantastic service following a radiator leak, which ruined our lounge carpet. Amazingly efficient - my claim was processed within hours and had confirmation of a valid claim from LV the next day. I've just received the cheque. Delighted! Many thanks Tracy!
Personal Policyholder - East Lothian
We have been with Tracy for many years and have followed her when she has moved company. She looks after our insurance needs for various properties ( buildings and contents ) and our cars. She is incredibly professional at what she does whilst also providing a very personal service. She has taken the time to get to know us as a family over the years , what our needs and expectations are and has delivered on a very high level . Nothing is ever too much trouble and her speedy responses are very much appreciated , along with her incredible wealth of knowledge . We feel totally secure in knowing that Tracy looks after that side of our busy lives and we quite simply would not go anywhere else.
Private Client - East Lothian
If you are a property investor or developer the local and friendly team at Prospero will work with an array of insurers to find the right product at the right price. Great level of service allowing you to grow your business, while they mitigate the insurance risk with the correct products and services. One less thing to think about!
Property Owner - Glasgow
Tracy efficiently arranged high value buildings insurance, contents insurance, and travel insurance for a while before I really felt I had a connection with her. That arose when our daughter was caught up in an earthquake in Chile in 2010: Tracy was superbly helpful at a time when I was not sure whether I would need help to repatriate a body or arrange medical care. Luckily no claim was necessary, but after that we made sure that our business went to Tracy as an individual, even when the companies she worked for were taken over. At one stage she also handled a legal expenses claim. I was delighted when she was able to become a principal in her own business, and I believe that with so much experience behind David and Tracy, Prospero will do well. I continue to rely on her for advice, and I have no hesitation in recommending her to others.
Private Client - Edinburgh
We have been with Prospero since it started, and have both household and motor insurance with them. We would never consider going anywhere else as we appreciate the very personal service we receive from Tracy and the team, no matter what time of day or night.
Private Client - Aberdeenshire